Merchandise may be returned within a period of 15 days to 30 days from receipt of the order. No returns or exchanges after 30 days. You will not receive any credit or refund if you fail to first obtain an RMA. All return items have 20% restocking fee imposed by the manufactures.

 All sales are final on sale items. 

All products are inspected in the factory and prior to shipment as well as the defective merchandise is subject to inspection prior the credit is being issued.  All return items must be in their original condition and packing. Must include all packaging materials, carefully packed to avoid damage in shipping. Otherwise, additional charges may be applied. All manuals and warranty registration cards must be unmarked. 

We cannot guarantee refunds for damaged returns. The customer is responsible for return shipping charges. Some of our products are offered with free shipping, so please be aware that if you return one of these products our actual outbound shipping costs will still be deducted from your return refund. There are no refunds on Shipping and Handling Charges.

Ship your item using UPS or any service where we can track it. Save your return tracking number, and if possible, email it to us so that we can track the return. It is important that you save it and that you insure the return package in case there are any issues during transit.

Please keep in mind that once an order has shipped, it cannot be cancelled. If you just change your mind on an item and have been shipped, just refuse your order and ask the shipper to return it. Immediately email us at: support@warehouseplaza.com for a refund. (20% restock charge and shipping will apply) 

Warehouse Plaza’s liability for damaged merchandise ceases when the shipment is accepted by a common carrier. The consignee should carefully inspect all merchandise and if damage or shortage is evident, the consignee should refuse acceptance until an agent of the carrier indicates on the delivery receipt the nature and the extent of the damages or shortages.

All claims for damages or shortages should be made directly to the carrier upon receipt of the returned merchandise in good order in accordance with the above and within 30 days of original delivery, we will issue credit to your charge account.   

Your cooperation is sincerely appreciated.

Please contact our Customer Service Department to answer any questions you may have regarding this Return Policy.

Last updated.
February 2008.